For Our Rental Tenants​

Thank you for choosing one of our Maine properties to call home! At Schneider Property Management we strive to achieve the highest levels of customer satisfaction for all our residents and rental tenants. If you need more information that you can’t find online, please call our office and we will be more than happy to assist you.

Rent is due on or before the first of each month*. All rental payments should be made in the form of a personal check, cashier’s check, certified bank check, or money order and made payable to Schneider Property Management, LLC*. You may also now pay your rent online!

Your name, address and apartment number (if applicable) should be printed clearly on the check or money order. We cannot accept payment in the form of cash. You may pay your rent via mail to the address below or stop by in person to our Portland location during office hours. We also have a drop box outside (on the back porch) for anyone dropping rent off after business hours.

*Unless otherwise stated in your lease agreement. Please refer back to your rental packet for further instructions.

Address to mail rent to:
Schneider Property Management, LLC
P.O. Box 8316
Portland, ME 04104

Monday-Wednesday, 9:00 am to 5:00 pm
Thursday & Friday, 8:00 am to 4:00 pm

Lease Renewal: You will receive a call about your lease renewal approximately 60 days prior to the expiration date of your current lease.

Lease Termination: If you plan to move out of your apartment at the end of your lease period, please return the intent to vacate form at least 30 days prior to the lease expiration date. We ask you to provide us with a forwarding address on that same form. Failure to give at least a 30-day written notice and a forwarding address may result in the forfeiture of your Security Deposit.

Early Lease Termination: Your lease is a binding contract that holds you responsible for rental payments through the full term of the lease. If you want to move out of your apartment before the end of your lease period please contact your property manager to understand what options may be available to you.

Sub-lets: As stated in your lease agreement, we do not allow subletting of any of our rental properties.

Property Transfers: If you are interested in moving to a different property before or after the end of your lease period, please contact us to understand what options may be available to you.

If there are utilities not included in your rental rate than you are responsible for transferring those utilities into your own name effective the first day of the lease or on the date of move-in, whichever is sooner. If a service requires in-home installation such as cable TV, you must be home to meet the service technician. Our staff will not be able to assist you by letting service personnel into your apartment. All installation charges and monthly fees for utilities and services are the responsibility of the resident. For your convenience, frequently used service providers are listed below.

Portland Water District
207-774-5961
http://www.pwd.org/home.php

Central Maine Power
1-800-686-4044
http://www.cmpco.com/

Maine Oil Companies & Rates
http://www.maineoil.com

Unitil – Natural Gas
1-866-933-3821
http://www.unitil.com/

MainGas – Propane
207-892-6744
http://www.maingas.com/

Spectrum
207-553-3964
http://www.timewarnercable.com

US Postal Service: To receive your mail promptly, go to www.usps.com and complete a change of address form. Please be sure to include your street address and apartment number (if applicable) on any address notification.

As stated in your lease, SPM requires all residents to purchase renter’s insurance. You are responsible for securing your own policy to insure the contents of your apartment and all personal property. SPM is not responsible for loss or damage to your household goods or vehicle(s) in the event of fire, water, electrical, or smoke damage, theft or other misfortune; nor are we responsible for loss or damage to property left in storage areas or elsewhere, including vehicles parked on-site. SPM will not reimburse you for expenses related to damage or loss of personal property.

Residents are also required to show proof of renter’s insurance 48 hours prior to move-in confirming a minimum of one hundred thousand dollars ($100,000.00) in liability coverage. The landlord shall also be named as an additional interest of the policy. Tenants are free to use the insurance company of their choice. We suggest “shopping around” for prices or looking into bundling with an existing insurance policy such as your car insurance for the best rate. Please refer to your lease agreement for further instructions and guidelines.

Schneider Property Management is pleased to offer all of our current tenants a referral fee for any referral of a new qualified tenant that results in a signed lease of one of our available properties!

If you know someone who is looking for a place to rent, please refer us. If they do decide to apply, make sure that they mention your name on their application, this is the only way we will know who referred them. In return, you will receive $100* cash!

In order to qualify for the referral fee, you must meet the following criteria:

  1. Current resident(s) must be residing at a property managed by SPM, LLC and be listed on the lease agreement. Current resident(s) must also be up to date on all rent and/or other charges, including delinquent amount owed. Current resident(s) must not have given a 30-day notice to move out.
  2. The new applicant(s) must qualify and meet SPM, LLC rental requirement. New applicant(s) must also sign a minimum 1 (one) year lease agreement along with all required documentations and addendums.
  3. Once new applicant(s) is approved and has moved into the rental property as tenant(s), the tenant(s) must reside at the property for a minimum of 60 (sixty) days and pay all rent and/or other charges on time and be in good standing.

If you have any questions, please call us @ 207-221-7533.

*The $100 fee will only be given for 1 (one) person per unit. If you refer more than 1 (one) person but they all rent the same unit together, you will only receive $100 for that unit being rented. If you refer more than 1 (one) person and they rent different units/properties, then you will receive $100 for each individual unit rented.

If this is a fire, medical, or police emergency, call 911 immediately.

If you have maintenance issues, please submit maintenance request here. For after hours and non-life threatening emergencies please call: 207-400-7229

Common Problems

Heating

During the heating season, if you feel cold in your apartment, please buy a thermometer to determine what the temperature is. If it is below 68 degrees, leave a message on the maintenance line that includes the time of the reading and the temperature in your apartment. Before calling, please check your windows to make sure they are closed and locked as you will incur a service charge of $41.50 for us to close and lock your windows.

Plumbing

If your toilet or drain is clogged it is your responsibility to plunge them before calling us for assistance. If you have a minor water leak (please place a container under it), if you have a running toilet and/or a dripping faucet please fill out the request above or call as soon as possible for repair.

Electrical

If power is out to the whole home or building, please check the CMP website for outage/restoration information in your area first. If you only lose power to a specific area (especially in the kitchen or bathroom) and not the entire residence, please check any GFCI outlets to see if they need to be reset. If you have access to the main breaker panel, make sure to check it and see if any breakers have been tripped.

Submit Maintenance Request

By reporting a maintenance issue, you are granting us permission to enter your residence in your absence between 8:00 a.m. and 5:00 p.m. Monday through Friday unless you specify otherwise.

Please describe what is happening.

We have found the entire Schneider team, headed by Craig Schneider, to be very professional & accomplished. We are very satisfied with their management of all three of our properties.

J. & M. Shortill, client since 2013